Liberty Mutual Insurance
Liberty Mutual is a mutual insurer in Boston. It sells car, home, condo and renters insurance in Florida online and through agents. Its agent brand is Safeco.
You can find it on our list of Florida home insurance companies. It is also on our list of Florida auto insurance companies. Its Florida company code is 02432 and its NAIC number is 23035.
Taking new policiesChecked Oct 19 Auto, home, condo and renters
Is Liberty Mutual leaving Florida? No. Its Florida car insurance page offered quotes on Oct 10, 2026. No Florida exit notice was found. As of Oct 19, 2026. Source: libertymutual.com.
New policies
Taking new policies
As of Oct 19, 2026
Policies in force
37,071
Jul 31, 2026, OIR
Latest rate change
Not available
No rate change on file
Financial strength
A (Excellent)
From AM Best, as of Oct 15, 2026
Complaints
0.65
NAIC index, 2025. 1.00 is average.
Near you
Safeco insurance in Florida
Safeco is now Liberty Mutual. Liberty Mutual bought Safeco in 2008. The Safeco name is retired now. Customers keep their agent and their policy. As of Oct 20, 2026. Source: agents.libertymutual.com.
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What's changed recently
No changes tracked yet for Liberty Mutual. Updates land here the week we verify them.
Rate history
No rate filings tracked yet.
108 years in Florida
In Florida since 1918. Has paid claims through 28 hurricanes.
Compare Liberty Mutual side by side
| Liberty Mutual | State Farm | USAA | |
|---|---|---|---|
| New policies | Taking new policies Checked Oct 19, 2026 | Taking new policies Checked Oct 19, 2026 | Taking some new policies Checked Oct 19, 2026 |
| Florida policies | 37,071 Florida OIR, Jul 31, 2026 | 654,641 Florida OIR, Jul 31, 2026 | 338,547 Florida OIR, Jul 31, 2026 |
| Latest rate change | Not available | +0.8% Home, from Jan 15, 2026 | Not available |
| Complaint index | 0.65 NAIC, 2025, nationwide, homeowners. 1.00 is average. | 0.63 NAIC, 2025, nationwide, homeowners. 1.00 is average. | 0.83 NAIC, 2025, nationwide, private passenger auto. 1.00 is average. |
| Financial rating | A (Excellent) AM Best, Oct 15, 2026 | A- (Excellent) AM Best | A++ (Superior) AM Best |
| In Florida since | 1918 | 1934 | 1958 |
People also compare with
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- USAA Taking some new policies
USAA insures the military. In Florida it sells auto, home and renters coverage. Only members can buy it. They are service members, veterans and their families.
- Allstate Taking some new policies
Allstate sells car insurance in Florida. Its home insurers in the state are Castle Key Insurance and Castle Key Indemnity. Both are based in St. Petersburg.
- Kin Taking new policies
Kin sells home insurance direct. Its Florida policies come from Kin Interinsurance Network. It is a reciprocal. Its members own it. It is in St. Petersburg.
- AAA (Auto Club) Taking new policies
AAA (Auto Club) sells home, condo, auto and flood insurance to its Florida members. It does so through two Tampa insurers owned by The Auto Club Group.
Questions people ask about Liberty Mutual
Is Liberty Mutual leaving Florida?No.
Its Florida car insurance page offered quotes on Oct 10, 2026. No Florida exit or market reduction notice was found. Its site posts no Florida home limits. So ask about your area when you get a home quote.
What is the Liberty Mutual claims phone number?For personal insurance claims, call 800-225-2467, also written 800-2CLAIMS.
Customer service is 844-629-8981. For 24/7 roadside help, call 877-762-3101. Safeco is now Liberty Mutual, so Safeco customers use these numbers too.
Source: Liberty Mutual claims support page, read Oct 10, 2026
Is Safeco the same as Liberty Mutual?Yes.
Liberty Mutual bought Safeco in 2008. On April 25, 2026, it retired the Safeco name. It now sells those policies as Liberty Mutual. Safeco customers keep their policies. For claims, they call Liberty Mutual at 800-225-2467. Safeco Insurance Company of America is part of the Liberty Mutual group. It is licensed in every state, Florida included.
Is Liberty Mutual admitted in Florida?Yes.
This is based on what OIR's search showed on Oct 10, 2026. Liberty Mutual Fire Insurance Company holds a Florida certificate of authority. So does Liberty Mutual Insurance Company. So does LM General Insurance Company. So do the Safeco firms.
Liberty Mutual reviews and complaints: what the public data shows
Liberty Mutual rating
- Complaints
- 0.65 on the NAIC complaint index 1.00 is average. Higher means more complaints for its size. NAIC, 2025, nationwide, homeowners. As of Oct 16, 2026.
- Years in Florida
- Since 1918 (108 years)
- Regulatory actions
- Not available
No star ratings and no user reviews, only public data.