Kemper Insurance
Kemper Auto, once called Infinity, sells specialty car insurance in Florida. The policies are from Infinity Auto. It does not sell home insurance in the state.
You can find it on our list of Florida auto insurance companies. Its Florida company code is 09290 and its NAIC number is 11738.
Taking new policiesChecked Oct 19 Auto
Is Kemper leaving Florida? No. Kemper Auto still sells car insurance in Florida, which was 20% of its specialty auto premium in 2023. The Kemper Personal Insurance home and auto brand has been in runoff since 2023. As of Oct 19, 2026. Source: sec.gov.
New policies
Taking new policies
As of Oct 19, 2026
Policies in force
Not available
No count on file
Latest rate change
Not available
No rate change on file
Financial strength
A- (Excellent)
From AM Best, as of Oct 15, 2026
Complaints
1.79
NAIC index, 2025. 1.00 is average.
Near you
Infinity Auto Insurance in Florida
In Florida, Kemper car policies are from Infinity Auto. It is part of Kemper. As of Oct 10, 2026. Source: companysearch.floir.gov.
Can I get a policy?
We're still gathering this company's rules. Call and we'll check for you.
Did your Kemper renewal go up?
You have two choices. One 5 minute call covers both.
Before you call, see the Florida home insurance renewal checklist.
Shop your renewal in one call
One call. A licensed agent shops other companies for you, free.
What's changed recently
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Florida was 20% of Kemper Auto premium in 2023
Kemper's 2023 annual report says Kemper Auto sold in 31 states. Florida was 20% of its premium. In 2023, Florida PIP court rulings drove higher claim costs. They also drove adverse reserve development.
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Kemper exits preferred home and auto, keeps Kemper Auto
Kemper said it would stop selling preferred home and auto under the Kemper Personal Insurance brand. That was about $500 million in premium across eight companies. Kemper Auto and Kemper Life were not affected.
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OIR runs a market conduct exam on the Infinity car firms
OIR put out a market conduct order on three Infinity firms. It covered their private passenger auto business. It was for 2010 through 2012. The firms were Infinity Auto, Infinity Indemnity and Infinity Assurance.
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OIR exam finds 147 errors at Infinity
A June 2004 OIR exam of Infinity Insurance Company's Florida auto business found 147 errors. Most were for adjusting renewal quotes. The company agreed to stop. It also agreed to refund $17,227 to affected customers.
Rate history
No rate filings tracked yet.
69 years in Florida
In Florida since 1957. Has paid claims through 28 hurricanes.
Compare Kemper side by side
| Kemper | State Farm | USAA | |
|---|---|---|---|
| New policies | Taking new policies Checked Oct 19, 2026 | Taking new policies Checked Oct 19, 2026 | Taking some new policies Checked Oct 19, 2026 |
| Florida policies | Not available | 654,641 Florida OIR, Jul 31, 2026 | 338,547 Florida OIR, Jul 31, 2026 |
| Latest rate change | Not available | +0.8% Home, from Jan 15, 2026 | Not available |
| Complaint index | 1.79 NAIC, 2025, nationwide, private passenger auto. 1.00 is average. | 0.63 NAIC, 2025, nationwide, homeowners. 1.00 is average. | 0.83 NAIC, 2025, nationwide, private passenger auto. 1.00 is average. |
| Financial rating | A- (Excellent) AM Best, Oct 15, 2026 | A- (Excellent) AM Best | A++ (Superior) AM Best |
| In Florida since | 1957 | 1934 | 1958 |
People also compare with
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- USAA Taking some new policies
USAA insures the military. In Florida it sells auto, home and renters coverage. Only members can buy it. They are service members, veterans and their families.
- Allstate Taking some new policies
Allstate sells car insurance in Florida. Its home insurers in the state are Castle Key Insurance and Castle Key Indemnity. Both are based in St. Petersburg.
- Kin Taking new policies
Kin sells home insurance direct. Its Florida policies come from Kin Interinsurance Network. It is a reciprocal. Its members own it. It is in St. Petersburg.
- AAA (Auto Club) Taking new policies
AAA (Auto Club) sells home, condo, auto and flood insurance to its Florida members. It does so through two Tampa insurers owned by The Auto Club Group.
Questions people ask about Kemper
Is Kemper leaving Florida?No.
Kemper Auto, the specialty car insurance business, keeps selling in Florida. Florida made up 20% of Kemper Auto premium in 2023. Kemper did shut down its preferred home and auto brand in August 2023. That brand was Kemper Personal Insurance. Those policies are being non renewed in every state.
Source: Kemper 2023 annual report; Kemper press release, August 7, 2023
What is the Kemper claims phone number?Call 800-353-6737 to report a new auto, home or commercial auto claim.
Hours are Monday to Friday 8:00am to 7:00pm Central and Saturday 11:00am to 6:00pm Central. It is not a 24 hour line. You can also file an auto or glass claim online at kemper.com, in English or Spanish.
Is Kemper the same as Infinity?Yes.
Three firms are behind the Kemper Auto brand in Florida. One is Infinity Auto Insurance Company. The two others are its sister firms. They are Infinity Indemnity and Infinity Assurance. Kemper bought Infinity Property and Casualty. So the NAIC group code for all three is now Kemper's. Kemper Auto is the name on the policy now.
Who owns Kemper Auto?Kemper Corporation, a public company based in Chicago, Illinois.
In August 2023, Kemper said it had about $13 billion in assets. It also had over 4.9 million policies. Its two core businesses are Kemper Auto and Kemper Life. Kemper Auto sells specialty car insurance.
Is Kemper admitted in Florida?Yes.
OIR lists Infinity Auto, Infinity Indemnity and Infinity Assurance. All three of them are based out of state. Each one holds a license in Florida. That makes them admitted carriers. So the auto policies they sell in the state are backed. That backing comes from the Florida Insurance Guaranty Association.
Does Kemper sell home insurance in Florida?Not today.
On August 7, 2023, Kemper said it was leaving preferred home and auto insurance. That business was sold under the Kemper Personal Insurance brand. Those policies are being non renewed or canceled under each state's rules. Kemper Auto in Florida sells car insurance only.
Kemper reviews and complaints: what the public data shows
Kemper rating
- Complaints
- 1.79 on the NAIC complaint index 1.00 is average. Higher means more complaints for its size. NAIC, 2025, nationwide, private passenger auto. As of Oct 16, 2026.
- Years in Florida
- Since 1957 (69 years)
- Regulatory actions
- Not available
No star ratings and no user reviews, only public data.