First Acceptance Insurance
First Acceptance sells car insurance in 15 states, and Florida is one. Its policies are sold in Acceptance stores and by local agents.
You can find it on our list of Florida auto insurance companies. Its Florida company code is 03616 and its NAIC number is 10336.
Taking new policiesChecked Oct 20 Auto
Is First Acceptance leaving Florida? No. On Oct 20, 2026 its home page map of the 15 states it serves included Florida, and no stop notice was found. As of Oct 20, 2026. Source: firstacceptance.com.
New policies
Taking new policies
As of Oct 20, 2026
Policies in force
Not available
No count on file
Latest rate change
Not available
No rate change on file
Financial strength
Not available
No rating on file
Complaints
Not available
NAIC
Near you
Can I get a policy?
We're still gathering this company's rules. Call and we'll check for you.
Did your First Acceptance renewal go up?
You have two choices. One 5 minute call covers both.
Before you call, see the Florida home insurance renewal checklist.
Shop your renewal in one call
One call. A licensed agent shops other companies for you, free.
What's changed recently
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First Acceptance gets the right to sell in Florida
OIR shows First Acceptance got its Florida license on July 8, 2004. It may sell car insurance here.
Rate history
No rate filings tracked yet.
22 years in Florida
In Florida since 2004. Has paid claims through 16 hurricanes.
Compare First Acceptance side by side
| First Acceptance | State Farm | USAA | |
|---|---|---|---|
| New policies | Taking new policies Checked Oct 20, 2026 | Taking new policies Checked Oct 19, 2026 | Taking some new policies Checked Oct 19, 2026 |
| Florida policies | Not available | 654,641 Florida OIR, Jul 31, 2026 | 338,547 Florida OIR, Jul 31, 2026 |
| Latest rate change | Not available | +0.8% Home, from Jan 15, 2026 | Not available |
| Complaint index | Not available | 0.63 NAIC, 2025, nationwide, homeowners. 1.00 is average. | 0.83 NAIC, 2025, nationwide, private passenger auto. 1.00 is average. |
| Financial rating | Not available | A- (Excellent) AM Best | A++ (Superior) AM Best |
| In Florida since | 2004 | 1934 | 1958 |
People also compare with
- State Farm Taking new policies
State Farm sells home, condo, renters and auto policies in Florida. It uses its own agents. Home policies come from State Farm Florida, a Florida only firm.
- USAA Taking some new policies
USAA insures the military. In Florida it sells auto, home and renters coverage. Only members can buy it. They are service members, veterans and their families.
- Allstate Taking some new policies
Allstate sells car insurance in Florida. Its home insurers in the state are Castle Key Insurance and Castle Key Indemnity. Both are based in St. Petersburg.
- Kin Taking new policies
Kin sells home insurance direct. Its Florida policies come from Kin Interinsurance Network. It is a reciprocal. Its members own it. It is in St. Petersburg.
- AAA (Auto Club) Taking new policies
AAA (Auto Club) sells home, condo, auto and flood insurance to its Florida members. It does so through two Tampa insurers owned by The Auto Club Group.
Questions people ask about First Acceptance
What is the First Acceptance claims phone number?Call First Acceptance claims at 800-779-2103 and choose option 3.
It is open Monday to Friday 6 a.m. to 8 p.m. and weekends 8 a.m. to 5 p.m. Central time. You can also start a claim online.
Source: First Acceptance home and contact pages, read Oct 20, 2026
What is the First Acceptance customer service number?Call 800-321-0899.
It is open Monday to Friday 6 a.m. to 8 p.m. and Saturday 8 a.m. to 5 p.m. Central time.
Is First Acceptance the same as Acceptance Insurance?They work as a team.
First Acceptance issues and services the policies. Acceptance stores and local agents sell them.
Is First Acceptance leaving Florida?There is no sign of it.
On Oct 20, 2026, its map of the 15 states it serves included Florida.
Is First Acceptance licensed in Florida?Yes.
OIR lists First Acceptance Insurance Company, Inc. as an active Florida insurer, licensed since July 8, 2004. It may sell car insurance here.
First Acceptance reviews and complaints: what the public data shows
First Acceptance rating
Florida does not publish complaint or rating data for First Acceptance. What we do have: First Acceptance has been in Florida since 2004.
No star ratings and no user reviews, only public data.