Direct Auto Insurance
Direct Auto Insurance sells nonstandard car insurance in Florida. Its policies come from Direct General. That is part of National General. Allstate owns it.
You can find it on our list of Florida auto insurance companies. Its Florida company code is 02876 and its NAIC number is 42781.
Taking new policiesChecked Oct 19 Auto
Is Direct Auto leaving Florida? No. It still sells car insurance in the state. On Sept 9, 2026, Demotech affirmed the rating of Direct General Insurance Company. As of Oct 19, 2026. Source: directauto.com.
New policies
Taking new policies
As of Oct 19, 2026
Policies in force
Not available
No count on file
Latest rate change
Not available
No rate change on file
Financial strength
A'' (Unsurpassed)
From Demotech, as of Oct 20, 2026
Complaints
0.75
NAIC index, 2025. 1.00 is average.
Near you
Can I get a policy?
We're still gathering this company's rules. Call and we'll check for you.
Did your Direct Auto Insurance renewal go up?
A Direct Auto Insurance agent can only quote Direct Auto Insurance. An independent agent checks 80+ companies for you at every renewal. It's a 5 minute call.
Before you call, see the Florida home insurance renewal checklist.
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What's changed recently
-
Demotech affirms A Double Prime for the Direct firms
On September 9, 2026, Demotech affirmed a rating of A'' (Unsurpassed). That is its Financial Stability Rating. The rating is for two firms. One is Direct General Insurance Company. The other is Direct Insurance Company.
Rate history
No rate filings tracked yet.
36 years in Florida
In Florida since 1990. Has paid claims through 22 hurricanes.
Compare Direct Auto Insurance side by side
| Direct Auto Insurance | State Farm | USAA | |
|---|---|---|---|
| New policies | Taking new policies Checked Oct 19, 2026 | Taking new policies Checked Oct 19, 2026 | Taking some new policies Checked Oct 19, 2026 |
| Florida policies | Not available | 654,641 Florida OIR, Jul 31, 2026 | 338,547 Florida OIR, Jul 31, 2026 |
| Latest rate change | Not available | +0.8% Home, from Jan 15, 2026 | Not available |
| Complaint index | 0.75 NAIC, 2025, nationwide, private passenger auto. 1.00 is average. | 0.63 NAIC, 2025, nationwide, homeowners. 1.00 is average. | 0.83 NAIC, 2025, nationwide, private passenger auto. 1.00 is average. |
| Financial rating | A'' (Unsurpassed) Demotech, Oct 20, 2026 | A- (Excellent) AM Best | A++ (Superior) AM Best |
| In Florida since | 1990 | 1934 | 1958 |
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- Allstate Taking some new policies
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- Kin Taking new policies
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Questions people ask about Direct Auto Insurance
Who owns Direct Auto Insurance?Direct Auto is part of National General.
That firm is owned by Allstate. Two insurers are behind the brand. You can find both on Florida's active company list. One is Direct General Insurance Company. The other one is Direct National Insurance Company.
Is Direct Auto Insurance a good company?Demotech gives Direct General Insurance Company its top Financial Stability Rating, A Double Prime.
It was affirmed Sept 9, 2026. The public pages read for this profile showed no AM Best rating for the company.
Is Direct Auto the same as Direct General?Yes in practice.
Direct Auto Insurance is the brand name. Direct General Insurance Company is the licensed insurer behind it. Your policy papers show the legal name of the company. The website uses the name Direct Auto.
Is Direct Auto the same as National General or Allstate?Direct Auto is a separate brand in the same family.
National General is an Allstate affiliate. The Direct firms sit under it. Allstate agents, National General and Direct Auto each sell their own policies. So a Direct Auto policy is not an Allstate one.
What is the Direct Auto claims phone number?Call 800-403-1077.
Press 1 for an existing claim or 2 for a new claim. Customer service is 877-463-4732, also written 877-GO-DIRECT. For 24/7 roadside help, call 877-756-6637.
Direct Auto Insurance reviews and complaints: what the public data shows
Direct Auto Insurance rating
- Complaints
- 0.75 on the NAIC complaint index 1.00 is average. Higher means more complaints for its size. NAIC, 2025, nationwide, private passenger auto. As of Oct 16, 2026.
- Years in Florida
- Since 1990 (36 years)
- Regulatory actions
- Not available
No star ratings and no user reviews, only public data.