AvMed in Florida

AvMed is a not for profit Florida HMO based in Doral and part of Sentara Health since 2022. It sells individual plans in four Florida counties.

Selling 2027 marketplace plans in FloridaChecked Oct 2026

Is AvMed leaving Florida? No. AvMed filed 2027 individual plans in Florida with a 9.8% average requested rate change, per the 2027 rate filings reported Aug 3, 2026. As of Oct 9, 2026. Source: healthinsurance.org.

Member services(800) 477-8768Weekdays, 8am to 8pm ET
Pay a bill (888) 580-8796 Pay online Weekdays, 9am to 5pm ET; pay by phone 24/7 (option 1)

HMO and POS

Plan types

57 years

In Florida since 1969

Doral

Headquarters

AvMed, Inc.

Licensed company, NAIC 95263, FL code 87004

Complaints
1 complaint in 2025 (NAIC, nationwide) NAIC, 2025, nationwide, individual accident and health. As of Oct 16, 2026.

Not AvMed.

This page is run by a licensed Florida insurance agent, not by AvMed. For anything about your AvMed plan, call AvMed at (800) 477-8768.

While you're here: most people with an AvMed card also have a car, and many own a home. A licensed Florida agent can check both in a few minutes. Call (727) 997-5999, or ask for a quote.

Check my home and auto Call (727) 997-5999

What's changed recently

  1. AvMed files 2027 individual plans in Florida

    AvMed's 2027 Florida filing is on RateReview.HealthCare.gov. It asks for a 9.8% average rate change. So AvMed is staying in Florida's market for people who buy their own plans in 2027.

  2. AvMed requests a 22.9% average increase for 2026

    AvMed's 2026 Florida individual filing asked for a 22.9% average rate increase from Jan 1, 2025 rates. The filing said rates would have been 7.3% lower if the enhanced federal help had continued.

  3. Sentara Healthcare completes its purchase of AvMed

    Sentara Healthcare of Virginia finalized its acquisition of AvMed, Inc., effective Dec 31, 2022. AvMed had more than 200,000 members and kept its name and Florida operations. SantaFe HealthCare had owned it since 1986.

  4. AvMed announces its headquarters move to Doral

    AvMed said it would move its headquarters from the Dadeland area of Miami to 3470 NW 82nd Avenue, Doral, in summer 2022. The Doral address is now the home office on file with the Florida OIR.

See every AvMed update

Other Florida health insurance companies

  • Florida Blue

    Florida Blue is the Blue Cross and Blue Shield plan for Florida. Based in Jacksonville, it sells PPO, EPO, POS and HMO plans through two Florida companies.

  • Ambetter from Sunshine Health

    Ambetter is Centene's marketplace health plan in Florida. Its HMO plans come from Centene Venture Company Florida and, through 2026, Sunshine State Health Plan.

  • Oscar

    Oscar is a New York based health insurer. It has sold individual plans in Florida since 2019, now as EPO and HMO plans through two Florida companies.

  • UnitedHealthcare

    UnitedHealthcare of Florida, Inc. is an HMO based in Maitland. It sells the UnitedHealthcare plans that people buy on their own in Florida.

  • Aetna CVS Health

    Aetna CVS Health is owned by CVS Health. Its Florida HMO, Aetna Health Inc., sold marketplace plans from 2022 through 2025 and still serves employer plans.

Questions people ask about AvMed

What is the AvMed customer service number?For individual and family plans, AvMed Member Services is 800-477-8768 (TTY 711), weekdays 8 a.m. to 8 p.m. ET.

Members with an AvMed plan through work call 800-882-8633. For claims questions, AvMed says to call the number on the back of your ID card.

Source: AvMed contact page, read Oct 9, 2026

Is AvMed leaving Florida?No.

AvMed filed 2027 plans in Florida for people who buy their own. It asked for a 9.8% average rate change, as listed on RateReview.HealthCare.gov. It also sold 2026 plans. Cigna is leaving that market in Florida for 2027. AvMed is not.

Source: healthinsurance.org Florida page, updated Aug 3, 2026

Is AvMed an HMO or a PPO?AvMed is licensed in Florida as an HMO.

Its plans for people and families are Entrust (HMO), Engage (HMO), Empower (POS) and Entrust Plus (POS). AvMed does not sell a PPO or EPO plan to people on their own in Florida.

Source: AvMed individuals and families page, read Oct 9, 2026

Who owns AvMed?Sentara Health, a not for profit health system in Virginia, owns AvMed through Sentara Holdings Florida, LLC.

The deal closed Dec 31, 2022. Before that, SantaFe HealthCare of Gainesville had owned AvMed since 1986. AvMed is still a Florida not for profit corporation.

Source: Sentara press release, Jan 12, 2023, and OIR examination report as of Dec 31, 2022

Where is AvMed based?AvMed's headquarters is at 3470 NW 82nd Avenue, Suite 1100, Doral, FL 33122, in Miami-Dade County.

The company describes itself as headquartered in Miami. It moved to Doral from its Dadeland office in summer 2022.

Source: AvMed contact page, read Oct 9, 2026; AvMed relocation release, Nov 9, 2021

Is AvMed the same as Sentara Health Plans?AvMed is part of Sentara Health and its health plan division, but it keeps its own name, Florida license and member phone lines.

Sentara Health Plans serves Virginia; AvMed serves Florida. Your AvMed ID card and plan documents still say AvMed.

Source: AvMed facts at a glance page, read Oct 9, 2026

Sources