AssuranceAmerica Insurance
AssuranceAmerica is a car insurer. It is based in Atlanta. In Florida it sells nonstandard auto. Independent agents sell it. It has a claims office in Tampa.
You can find it on our list of Florida auto insurance companies. Its Florida company code is 03674 and its NAIC number is 11558.
Taking new policiesChecked Oct 19 Auto
Is AssuranceAmerica leaving Florida? No. As of October 10, 2026, its Florida page offers new car insurance quotes. No notice of a Florida pullback was found. As of Oct 19, 2026. Source: assuranceamerica.com.
New policies
Taking new policies
As of Oct 19, 2026
Policies in force
Not available
No count on file
Latest rate change
Not available
No rate change on file
Financial strength
Not rated
No rating from AM Best, Demotech or KBRA
Complaints
1.89
NAIC index, 2025. 1.00 is average.
Near you
Can I get a policy?
We're still gathering this company's rules. Call and we'll check for you.
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What's changed recently
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Notice says an outside party copied data files
AssuranceAmerica's managing general agency said an outside party got into its systems on March 16, 2026. The party copied files with customer, policy, claim and license data. A toll free line was set up for questions.
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Nebraska adopts exam as of year end 2024
Nebraska is the home state regulator. It adopted its exam of AssuranceAmerica Insurance Company. The exam showed $57.7 million in capital and surplus at the end of 2024. It showed a current Florida license too.
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Starts to sell auto in Florida
AssuranceAmerica has a managing general agency. It was approved to sell Florida auto. Then it began to put Florida policies on its books. It also had its TrustWay retail stores in the state.
Rate history
No rate filings tracked yet.
21 years in Florida
In Florida since 2005. Has paid claims through 12 hurricanes.
Compare AssuranceAmerica side by side
| AssuranceAmerica | State Farm | USAA | |
|---|---|---|---|
| New policies | Taking new policies Checked Oct 19, 2026 | Taking new policies Checked Oct 19, 2026 | Taking some new policies Checked Oct 19, 2026 |
| Florida policies | Not available | 654,641 Florida OIR, Jul 31, 2026 | 338,547 Florida OIR, Jul 31, 2026 |
| Latest rate change | Not available | +0.8% Home, from Jan 15, 2026 | Not available |
| Complaint index | 1.89 NAIC, 2025, nationwide, private passenger auto. 1.00 is average. | 0.63 NAIC, 2025, nationwide, homeowners. 1.00 is average. | 0.83 NAIC, 2025, nationwide, private passenger auto. 1.00 is average. |
| Financial rating | Not rated AM Best, Demotech and KBRA | A- (Excellent) AM Best | A++ (Superior) AM Best |
| In Florida since | 2005 | 1934 | 1958 |
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Questions people ask about AssuranceAmerica
Is AssuranceAmerica leaving Florida?No.
As of October 10, 2026, AssuranceAmerica's Florida page offers new auto quotes. No pullback notice was found. Nebraska is its home state. Its latest exam there was adopted in April 2026. It lists a Florida license and a claims office in Tampa.
Source: AssuranceAmerica Florida page, read October 10, 2026; Nebraska DOI exam as of 12/31/2024
What is the AssuranceAmerica claims phone number?Call Claim Services toll free at 888-580-8134, Monday to Friday, 8 AM to 5 PM Eastern.
The phone line is not open 24/7, but you can report a claim online any time, day or night, through the AssuranceAmerica claims portal.
Source: AssuranceAmerica contact page, read October 10, 2026
Who owns AssuranceAmerica?AssuranceAmerica Corporation owns all of AssuranceAmerica Insurance Company.
It is a holding company. Guy W. Millner controls it. He does so directly and through family trusts. He also does so through M.I. Holdings, Inc. This is what Nebraska's exam as of December 31, 2024 says.
Source: Nebraska DOI examination report as of 12/31/2024, read October 10, 2026
Is AssuranceAmerica admitted in Florida?Yes, it is.
AssuranceAmerica Insurance Company holds a certificate of authority here. So it is licensed in the state. It is an admitted insurer. Its home state is Nebraska. Its main office is in Atlanta, Georgia.
Source: Nebraska DOI examination report as of 12/31/2024, read October 10, 2026
Is AssuranceAmerica a good company?Here is the public record.
Demotech lists it as not rated, and no AM Best rating was found. Nebraska's exam showed $57.7 million in capital and surplus at the end of 2024. Its sales arm has sold Florida auto since 2005.
AssuranceAmerica reviews and complaints: what the public data shows
AssuranceAmerica rating
- Complaints
- 1.89 on the NAIC complaint index 1.00 is average. Higher means more complaints for its size. NAIC, 2025, nationwide, private passenger auto. As of Oct 16, 2026.
- Years in Florida
- Since 2005 (21 years)
- Regulatory actions
- Not available
No star ratings and no user reviews, only public data.