Tailrow Insurance
Tailrow is a home insurer owned by its policyholders. HCI Group backs this reciprocal. It opened in Florida in February 2025 with about 14,000 Citizens plans.
You can find it on our list of Florida home insurance companies. Its Florida company code is 98118 and its NAIC number is 17706.
Taking new policiesChecked Oct 19 Home
Is Tailrow leaving Florida? No. It opened in February 2025 with about 14,000 Citizens policies. It was approved for 25,000 more in October 2025. Demotech affirmed its A rating on September 17, 2026. As of Oct 19, 2026. Source: tailrow.com.
New policies
Taking new policies
As of Oct 19, 2026
Policies in force
33,469
Jul 31, 2026, OIR
Latest rate change
Not available
No rate change on file
Financial strength
A (Exceptional)
From Demotech, as of Oct 20, 2026
Complaints
NAIC shows no confirmed complaints in 2025.
NAIC, 2025, nationwide, homeowners
Near you
Can I get a policy?
We're still gathering this company's rules. Call and we'll check for you.
Did your Tailrow renewal go up?
You have two choices. One 5 minute call covers both.
Before you call, see the Florida home insurance renewal checklist.
Get a free look at your Tailrow renewal
Send us your renewal page. We tell you what changed.
- Snap a photo of your renewal page, or save it as a PDF.
- A licensed agent reads it. We check your price, your deductible and your coverage.
- You get a call back with what we found. It is free.
Shop your renewal in one call
One call. A licensed agent shops other companies for you, free.
What's changed recently
-
Demotech's page on Tailrow shows its Financial Stability Rating. The rating is A, Exceptional. It was affirmed on September 17, 2026.
-
OIR approves up to 25,000 more Citizens policies
OIR's 2025 takeout summary lists Tailrow as approved on October 21, 2025 to take up to 25,000 Citizens policies. That was 23,000 multi peril and 2,000 wind only. The number actually taken is not in the summary.
-
Opens with about 14,000 policies from Citizens
Tailrow officially opened on February 18, 2025 by taking just under 14,000 Citizens policies. That was about $35 million in premium. OIR had approved 20,000. About 18,000 offers went out and 76% accepted.
Rate history
No rate filings tracked yet.
1 years in Florida
In Florida since 2025. Has paid claims through 1 hurricane.
Compare Tailrow side by side
| Tailrow | State Farm | Universal Property | |
|---|---|---|---|
| New policies | Taking new policies Checked Oct 19, 2026 | Taking new policies Checked Oct 19, 2026 | Taking new policies Checked Oct 19, 2026 |
| Florida policies | 33,469 Florida OIR, Jul 31, 2026 | 654,641 Florida OIR, Jul 31, 2026 | 594,182 Florida OIR, Jul 31, 2026 |
| Latest rate change | Not available | +0.8% Home, from Jan 15, 2026 | −5.1% Home, from Oct 16, 2025 |
| Complaint index | NAIC shows no confirmed complaints in 2025. NAIC, 2025, nationwide, homeowners | 0.63 NAIC, 2025, nationwide, homeowners. 1.00 is average. | 2.63 NAIC, 2025, nationwide, homeowners. 1.00 is average. |
| Financial rating | A (Exceptional) Demotech, Oct 20, 2026 | A- (Excellent) AM Best | A Demotech, Oct 7, 2026 |
| In Florida since | 2025 | 1934 | 1997 |
People also compare with
- State Farm Taking new policies
State Farm sells home, condo, renters and auto policies in Florida. It uses its own agents. Home policies come from State Farm Florida, a Florida only firm.
- Universal Property Taking new policies
Universal Property is a Fort Lauderdale company. It has insured Florida homes since 1997. It is now the second largest home insurer in Florida, sold by agents.
- Slide Taking new policies
Slide is a Tampa home insurer founded in 2021. It grew fast by taking on policies from Citizens, UPC, St. Johns and Farmers customers in Florida.
- Tower Hill Taking new policies
Tower Hill is a Gainesville insurer. It has covered Florida homes since 1972. New policies come from the Tower Hill Insurance Exchange. Its members own it.
- American Integrity Taking new policies
American Integrity is a Tampa home insurer started in 2006. Now the 5th largest home insurer in Florida, with 423,783 policies on July 31, 2026, per OIR.
Questions people ask about Tailrow
Is Tailrow the same as Homeowners Choice or TypTap?No.
All three are tied to HCI Group of Tampa, but they are separate insurers. HCI owns Homeowners Choice (NAIC 12944) and TypTap (NAIC 15885) outright. Tailrow Insurance Exchange (NAIC 17706) is a reciprocal owned by its policyholders; HCI sponsors it and runs it as attorney in fact but holds no equity. Each has its own policies, phones and rating.
Source: HCI Group FY2025 10-K; tailrow.com FAQ read 2026-10-10; Demotech company pages
Is Tailrow leaving Florida?No.
Tailrow opened in February 2025 by taking just under 14,000 Citizens policies. OIR approved it for up to 25,000 more on October 21, 2025. As of October 10, 2026 its site posts no new business hold. Demotech affirmed its A rating on September 17, 2026.
Source: tailrow.com read 2026-10-10; OIR 2025 takeout summary; Demotech company page
What is the Tailrow claims phone number?To report a new claim call (844) 954-1110 or email [email protected].
Tailrow says claims reporting is open 24/7. For a claim already filed, call (855) 464-1130 or email [email protected]. Policyholders can also manage claims through the portal at policy.tailrow.com.
Who owns Tailrow?Its policyholders.
Tailrow is a reciprocal exchange. The people it insures, called subscribers, own it together. HCI Group, Inc. sponsored it and runs it as attorney in fact. HCI is a Tampa company traded on the NYSE under HCI. It holds no equity in Tailrow. Its exposure is limited to surplus notes it provided.
Source: tailrow.com FAQ read 2026-10-10; HCI Group FY2025 10-K
Is Tailrow admitted in Florida?Yes.
Tailrow Insurance Exchange calls itself an admitted insurer. OIR approved its permit in April 2023. The permit was for an authorized Florida domestic insurer. OIR also lists it as an approved Citizens takeout firm. Its NAIC code is 17706. As an admitted carrier, it is a member of the Florida Insurance Guaranty Association.
Source: tailrow.com read 2026-10-10; Reinsurance News 2/25/2025; OIR 2025 takeout summary
Does Tailrow sell new policies in Florida?Yes.
Tailrow sells HO3 homeowners policies in Florida. They include seasonal and second homes, with limits up to $1.2 million. Most of its policies so far came from Citizens. As of October 10, 2026 its site posts no hold on new business.
Tailrow reviews and complaints: what the public data shows
Tailrow rating
- Complaints
- NAIC shows no confirmed complaints in 2025. NAIC, 2025, nationwide, homeowners. As of Oct 16, 2026.
- Years in Florida
- Since 2025 (1 years)
- Regulatory actions
- Not available
No star ratings and no user reviews, only public data.