Chubb Insurance
Chubb sells high value home, condo, car, flood and excess liability cover in Florida. It uses the Masterpiece name. It sells through independent agents.
You can find it on our list of Florida home insurance companies. It is also on our list of Florida auto insurance companies. Its Florida company code is 01295 and its NAIC number is 20281.
Taking some new policiesChecked Oct 19 Home, condo, renters, auto, flood, umbrella and business
Is Chubb leaving Florida? No. As of October 2026 Chubb still sells Masterpiece home policies in Florida through independent agents. Coastal homes are underwritten case by case. As of Oct 19, 2026. Source: chubb.com.
New policies
Taking some new policies
As of Oct 19, 2026
Policies in force
31,148
Jul 31, 2026, OIR
Latest rate change
Not available
No rate change on file
Financial strength
A++ (Superior)
From AM Best
Complaints
2 complaints in 2025 (NAIC, nationwide)
NAIC, 2025, nationwide, homeowners
Near you
Can I get a policy?
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What's changed recently
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AM Best affirms Chubb at A++ (Superior)
AM Best affirmed its A++ (Superior) financial strength rating. The rating is for the Chubb Group of Insurance Companies. That group pools the companies Chubb Limited owns in the U.S., Canada, Bermuda and Europe.
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Chubb says it is shrinking storm exposed property while growing high net worth
On its third quarter call, Chubb said high net worth premium grew about 11.5 percent. It said it can underwrite a home anywhere. But property premium shrank where it could not get enough rate for catastrophe risk.
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ACE completes purchase of The Chubb Corporation, takes the Chubb name
ACE Limited closed its purchase of The Chubb Corporation on Jan 14, 2016. It renamed itself Chubb Limited on Jan 15, 2016. Federal Insurance Company and the other Chubb companies joined the ACE group.
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Chubb drops wind coverage for new buyers in 14 coastal counties
Chubb stopped offering wind coverage to new Masterpiece homeowners customers. This was in 14 southern coastal Florida counties. At the time it was called its latest step to cut its Florida business.
Rate history
No rate filings tracked yet.
106 years in Florida
In Florida since 1920. Has paid claims through 28 hurricanes.
Compare Chubb side by side
| Chubb | State Farm | Universal Property | |
|---|---|---|---|
| New policies | Taking some new policies Checked Oct 19, 2026 | Taking new policies Checked Oct 19, 2026 | Taking new policies Checked Oct 19, 2026 |
| Florida policies | 31,148 Florida OIR, Jul 31, 2026 | 654,641 Florida OIR, Jul 31, 2026 | 594,182 Florida OIR, Jul 31, 2026 |
| Latest rate change | Not available | +0.8% Home, from Jan 15, 2026 | −5.1% Home, from Oct 16, 2025 |
| Complaint index | 2 complaints in 2025 (NAIC, nationwide) NAIC, 2025, nationwide, homeowners | 0.63 NAIC, 2025, nationwide, homeowners. 1.00 is average. | 2.63 NAIC, 2025, nationwide, homeowners. 1.00 is average. |
| Financial rating | A++ (Superior) AM Best | A- (Excellent) AM Best | A Demotech, Oct 7, 2026 |
| In Florida since | 1920 | 1934 | 1997 |
People also compare with
- State Farm Taking new policies
State Farm sells home, condo, renters and auto policies in Florida. It uses its own agents. Home policies come from State Farm Florida, a Florida only firm.
- Universal Property Taking new policies
Universal Property is a Fort Lauderdale company. It has insured Florida homes since 1997. It is now the second largest home insurer in Florida, sold by agents.
- Slide Taking new policies
Slide is a Tampa home insurer founded in 2021. It grew fast by taking on policies from Citizens, UPC, St. Johns and Farmers customers in Florida.
- Tower Hill Taking new policies
Tower Hill is a Gainesville insurer. It has covered Florida homes since 1972. New policies come from the Tower Hill Insurance Exchange. Its members own it.
- American Integrity Taking new policies
American Integrity is a Tampa home insurer started in 2006. Now the 5th largest home insurer in Florida, with 423,783 policies on July 31, 2026, per OIR.
Questions people ask about Chubb
Is Chubb leaving Florida?No.
As of Oct 2026 Chubb still sells home, condo, renters, auto, flood and excess liability policies in Florida. It sells through independent agents. Its site has no Florida stop notice. Chubb has said it is pulling back from storm exposed property it cannot price well. So coastal homes are reviewed one at a time.
Source: Chubb personal insurance pages, read 2026-10-09; Chubb 3Q25 earnings transcript, 2025-10-22
What is the Chubb claims phone number?Call 1-800-252-4670, which Chubb lists as 1-800-CLAIMS-0 under the label Chubb Main.
Claims can be reported 24 hours a day, 7 days a week by phone, online at chubb.assured.claims, or by email at [email protected].
Is Chubb a good company?Public data only: AM Best affirmed the Chubb Group of Insurance Companies at A++ (Superior), its highest financial strength rating, on January 16, 2026.
Chubb's U.S. companies are admitted in all 50 states. Chubb traces its roots to 1882 and has insured Florida homes since at least 2006.
Who owns Chubb?Chubb Limited, a public company based in Zurich, Switzerland.
It trades on the New York Stock Exchange as CB. ACE Limited bought The Chubb Corporation on Jan 14, 2016. It took the Chubb name the next day. Chubb Limited's U.S. subsidiaries, such as Federal Insurance Company, issue Florida policies.
Is Chubb admitted in Florida?Yes, it is.
Chubb's own licensing document lists six insurers as licensed in all 50 states. One is Federal Insurance Company (NAIC 20281). The others are Vigilant, Great Northern, Pacific Indemnity, Chubb Indemnity and Chubb National. Chubb also has surplus lines affiliates that may write in Florida. Those are not used for home or auto policies.
Source: Chubb Company License Information, current to May 19, 2026
Is Chubb the same as ACE or Federal Insurance Company?Yes, they are one group.
Federal Insurance Company is the lead Chubb company that issues policies. ACE American Insurance Company is a Chubb company from the 2016 ACE merger and mostly sells business policies. Legacy ACE claims still have their own phone lines on Chubb's claims page.
Source: Chubb personal claims page and Licensing Information document, read 2026-10-09
Chubb reviews and complaints: what the public data shows
Chubb rating
- Complaints
- 2 complaints in 2025 (NAIC, nationwide) NAIC, 2025, nationwide, homeowners. As of Oct 16, 2026.
- Years in Florida
- Since 1920 (106 years)
- Regulatory actions
- Not available
No star ratings and no user reviews, only public data.