Zurich Insurance
Zurich sells business insurance in Florida.
Based in Schaumburg, IL. In Florida since 1924.
Taking new business policies
Florida company code 09535, NAIC 16535.
Policies in force
Not available
No count on file
Latest rate change
Not available
No rate change on file
Financial strength
A+ (Superior)
From AM Best, as of Oct 20, 2026
Complaints
0.62
NAIC index, 2025. 1.00 is average.
Near you
Can I get a policy?
We're still gathering this company's rules. Call and we'll check for you.
Two choices when your Zurich rate goes up
You have two choices. One 5 minute call covers both.
Before you call, see the Florida home insurance renewal checklist.
Shop your renewal in one call
One call. A licensed agent shops other companies for you, free.
What's changed recently
Is Zurich leaving Florida? No. Zurich American was the sixth largest Florida workers' comp company in 2024, per OIR, and their site showed no stop notice on Oct 20, 2026. As of Nov 2, 2026. Source: floir.gov.
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Zurich ranks sixth in Florida workers' comp
In 2024 Zurich American sold $80.7 million of Florida workers' comp. That was 2.5 percent of the market, says OIR's 2025 report.
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OIR says Zurich American first got their Florida license on Aug. 1, 1924.
Rate history
No rate filings tracked yet.
102 years in Florida
In Florida since 1924. Has paid claims through 28 hurricanes.
Zurich flood insurance
Zurich sells private flood insurance in Florida.Zurich sells to businesses.
Source: Florida Office of Insurance Regulation, Flood Insurance Writers in Florida, read Oct 20, 2026.
Compare Zurich side by side
| Zurich | State Farm | Slide | |
|---|---|---|---|
| New policies | Taking new policies Checked Nov 2, 2026 | Taking new policies Checked Nov 2, 2026 | Taking new policies Checked Nov 2, 2026 |
| Florida policies | Not available | 654,641 Florida OIR, Jul 31, 2026 | 475,227 Florida OIR, Jul 31, 2026 |
| Latest rate change | Not available | +0.8% Home, from Jan 15, 2026 | Not available |
| Complaint index | 0.62 NAIC, 2025, nationwide, all lines. 1.00 is average. | 0.63 NAIC, 2025, nationwide, homeowners. 1.00 is average. | 0.88 NAIC, 2025, nationwide, homeowners. 1.00 is average. |
| Financial rating | A+ (Superior) AM Best, Oct 20, 2026 | A- (Excellent) AM Best | A (Exceptional) Demotech, Oct 7, 2026 |
| In Florida since | 1924 | 1934 | 2022 |
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- Tower Hill Taking new policies
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- Frontline Taking new policies
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- Citizens Taking new policies
Citizens is run by the state and covers Florida homes when no private company will. They sell home, condo, renters and wind only plans.
More on our list of Florida commercial insurance companies.
Florida guides for Zurich customers
Questions people ask about Zurich
What is the Zurich claims phone number?Call Zurich's Customer Care Center at 800-987-3373.
They take claims 24 hours a day, 7 days a week. You can also report a claim online.
What is the Zurich customer service number?For general questions, call Zurich Customer Support at 800-382-2150.
Does Zurich insure Florida businesses?Yes.
In 2024 Zurich American sold $80.7 million of Florida workers' comp, says OIR's 2025 report. Only five companies sold more.
Source: Florida OIR 2025 Workers' Compensation Annual Report, read Oct 20, 2026
Is Zurich licensed in Florida?Yes.
OIR lists Zurich American Insurance Company as an active Florida insurer. They first got a Florida license on Aug. 1, 1924.
How do I reach Zurich about a premium audit?Call 800-382-2150 and pick option 7.
Or email [email protected]. Zurich gives both on their premium audit page.
Is Zurich a good insurance company?Public data only: AM Best rates Zurich American Insurance Company A+ (Superior).
AM Best acted on that grade on Sept 4, 2026. Their 2025 NAIC complaint index, all lines, was 0.62. An index of 1.00 is average for a company of the same size. So they got fewer complaints than most.
Zurich reviews and complaints: what the public data shows
Zurich rating
- Complaints
- 0.62 on the NAIC complaint index 1.00 is average. Higher means more complaints for their size. NAIC, 2025, nationwide, all lines. As of Oct 20, 2026.
- Years in Florida
- Since 1924 (102 years)
- Regulatory actions
- Not available
No star ratings and no user reviews, only public data.