National Interstate Insurance
National Interstate sells business insurance in Florida.
Based in Richfield, Ohio. In Florida since 1997.
Taking new business policies
Florida company code 02996, NAIC 32620.
Policies in force
Not available
No count on file
Latest rate change
Not available
No rate change on file
Financial strength
A+ (Superior)
From AM Best, as of Oct 24, 2026
Complaints
0.38
NAIC index, 2025. 1.00 is average.
Near you
Can I get a policy?
We're still gathering this company's rules. Call and we'll check for you.
Two choices when your National Interstate rate goes up
You have two choices. One 5 minute call covers both.
Before you call, see the Florida home insurance renewal checklist.
Shop your renewal in one call
One call. A licensed agent shops other companies for you, free.
What's changed recently
Is National Interstate leaving Florida? No sign of it. On Oct 24, 2026 OIR showed them as active, and their site said they are licensed in all 50 states. As of Nov 2, 2026. Source: natl.com.
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The state gives National Interstate a license
OIR has the date. National Interstate got their Florida license on Feb 3, 1997.
Rate history
No rate filings tracked yet.
29 years in Florida
In Florida since 1997. Has paid claims through 19 hurricanes.
Compare National Interstate side by side
| National Interstate | State Farm | Slide | |
|---|---|---|---|
| New policies | Taking new policies Checked Nov 2, 2026 | Taking new policies Checked Nov 2, 2026 | Taking new policies Checked Nov 2, 2026 |
| Florida policies | Not available | 654,641 Florida OIR, Jul 31, 2026 | 475,227 Florida OIR, Jul 31, 2026 |
| Latest rate change | Not available | +0.8% Home, from Jan 15, 2026 | Not available |
| Complaint index | 0.38 NAIC, 2025, nationwide, all lines. 1.00 is average. | 0.63 NAIC, 2025, nationwide, homeowners. 1.00 is average. | 0.88 NAIC, 2025, nationwide, homeowners. 1.00 is average. |
| Financial rating | A+ (Superior) AM Best, Oct 24, 2026 | A- (Excellent) AM Best | A (Exceptional) Demotech, Oct 7, 2026 |
| In Florida since | 1997 | 1934 | 2022 |
People also compare with
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- Slide Taking new policies
Slide is a Tampa home insurer founded in 2021. They grew fast by taking on policies from Citizens, UPC, St. Johns and Farmers customers in Florida.
- Tower Hill Taking new policies
Tower Hill is a Gainesville insurer. They have covered Florida homes since 1972. New policies come from the member owned Tower Hill Insurance Exchange.
- Frontline Taking new policies
Frontline is the Lake Mary brand behind First Protective. New Florida home policies now come from their FIRE exchange, open statewide.
- Citizens Taking new policies
Citizens is run by the state and covers Florida homes when no private company will. They sell home, condo, renters and wind only plans.
More on our list of Florida commercial insurance companies.
Florida guides for National Interstate customers
Questions people ask about National Interstate
What is the National Interstate claims phone number?Call 800-929-0870.
Their claims page says claims experts take calls 24 hours a day, 7 days a week. Report a large loss by phone.
Source: National Interstate report a claim page, read Oct 24, 2026
What is the National Interstate phone number?The main office line is 800-929-1500.
The office is at 3250 Interstate Drive in Richfield, Ohio.
Does National Interstate sell workers' comp?Yes.
OIR lists workers' comp among their Florida lines. Their claims team handles both fleet and workers' comp claims.
Source: Florida OIR company search and natl.com, read Oct 24, 2026
Is National Interstate licensed in Florida?Yes.
OIR lists National Interstate Insurance Company as active, Florida code 02996, NAIC 32620. They were first licensed in Florida on Feb 3, 1997. Their site says they are licensed in all 50 states.
Who owns National Interstate?They are part of Great American.
A big group in Ohio owns Great American. The group is American Financial Group.
Is National Interstate a good insurance company?Public data only: National Interstate says AM Best rates them A+ (Superior).
Their 2025 NAIC complaint index, all lines, was 0.38. An index of 1.00 is average for a company of the same size. So they got fewer complaints than most.
Source: National Interstate about us page and NAIC Consumer Insurance Search, read Oct 24, 2026
National Interstate reviews and complaints: what the public data shows
National Interstate rating
- Complaints
- 0.38 on the NAIC complaint index 1.00 is average. Higher means more complaints for their size. NAIC, 2025, nationwide, all lines. As of Oct 24, 2026.
- Years in Florida
- Since 1997 (29 years)
- Regulatory actions
- Not available
No star ratings and no user reviews, only public data.