CNA Insurance
CNA sells business insurance in Florida.
Based in Chicago, IL. In Florida since 1915.
Taking new business policies
Florida company code 09165, NAIC 20443.
Policies in force
Not available
No count on file
Latest rate change
Not available
No rate change on file
Financial strength
A+ (Superior)
From AM Best, as of Oct 20, 2026
Complaints
0.72
NAIC index, 2025. 1.00 is average.
Near you
Can I get a policy?
We're still gathering this company's rules. Call and we'll check for you.
Two choices when your CNA rate goes up
You have two choices. One 5 minute call covers both.
Before you call, see the Florida home insurance renewal checklist.
Shop your renewal in one call
One call. A licensed agent shops other companies for you, free.
What's changed recently
Is CNA leaving Florida? No sign of it. Their Florida company, Continental Casualty, held an active OIR license on Oct 20, 2026, and their site showed no stop notice. As of Nov 2, 2026. Source: cna.com.
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A CNA firm gets a Florida license
OIR says Continental Casualty first got their Florida license on Sept. 20, 1915. They are a CNA company.
Rate history
No rate filings tracked yet.
111 years in Florida
In Florida since 1915. Has paid claims through 28 hurricanes.
CNA flood insurance
CNA sells private flood insurance in Florida.CNA sells to businesses.
Source: Florida Office of Insurance Regulation, Flood Insurance Writers in Florida, read Oct 20, 2026.
Compare CNA side by side
| CNA | State Farm | Slide | |
|---|---|---|---|
| New policies | Taking new policies Checked Nov 2, 2026 | Taking new policies Checked Nov 2, 2026 | Taking new policies Checked Nov 2, 2026 |
| Florida policies | Not available | 654,641 Florida OIR, Jul 31, 2026 | 475,227 Florida OIR, Jul 31, 2026 |
| Latest rate change | Not available | +0.8% Home, from Jan 15, 2026 | Not available |
| Complaint index | 0.72 NAIC, 2025, nationwide, all lines. 1.00 is average. | 0.63 NAIC, 2025, nationwide, homeowners. 1.00 is average. | 0.88 NAIC, 2025, nationwide, homeowners. 1.00 is average. |
| Financial rating | A+ (Superior) AM Best, Oct 20, 2026 | A- (Excellent) AM Best | A (Exceptional) Demotech, Oct 7, 2026 |
| In Florida since | 1915 | 1934 | 2022 |
People also compare with
- State Farm Taking new policies
State Farm sells home, condo, renters and auto policies in Florida. They use their own agents. Home policies come from State Farm Florida, a Florida only firm.
- Slide Taking new policies
Slide is a Tampa home insurer founded in 2021. They grew fast by taking on policies from Citizens, UPC, St. Johns and Farmers customers in Florida.
- Tower Hill Taking new policies
Tower Hill is a Gainesville insurer. They have covered Florida homes since 1972. New policies come from the member owned Tower Hill Insurance Exchange.
- Frontline Taking new policies
Frontline is the Lake Mary brand behind First Protective. New Florida home policies now come from their FIRE exchange, open statewide.
- Citizens Taking new policies
Citizens is run by the state and covers Florida homes when no private company will. They sell home, condo, renters and wind only plans.
More on our list of Florida commercial insurance companies.
Florida guides for CNA customers
Questions people ask about CNA
What is the CNA claims phone number?To report a claim, call 877-262-2727.
CNA takes claims 24 hours a day, 7 days a week. For help with a claim, call 877-574-0540, Monday to Friday 8 a.m. to 8 p.m. Eastern time.
Source: CNA claims center and claims services pages, read Oct 22, 2026
What is the CNA main phone number?CNA lists (800) CNA-2000, which is 800-262-2000, as their general contact number.
Is CNA licensed in Florida?Yes.
OIR lists Continental Casualty, a CNA company, as an active Florida insurer. They got their first Florida license on Sept. 20, 1915.
What does CNA sell in Florida?They sell to firms, not homes or cars.
In Florida, OIR lets their main firm sell workers' comp, auto, property and bonds.
Is CNA a good insurance company?Public data only: AM Best rates Continental Casualty Company, CNA's main company, A+ (Superior).
AM Best raised it to that grade on Dec 3, 2025. Their 2025 NAIC complaint index, all lines, was 0.72. An index of 1.00 is average for a company of the same size. So they got fewer complaints than most.
How do I report a CNA claim?Go to the Claims Center on CNA's site.
Pick the kind of claim, such as auto, property or workers' comp. Then type in a few details. You can also call 877-574-0540. The line is open Monday to Friday, 8 a.m. to 8 p.m. Eastern time.
Source: CNA, Claims Center, read Oct 21, 2026, read 2026-10-21
CNA reviews and complaints: what the public data shows
CNA rating
- Complaints
- 0.72 on the NAIC complaint index 1.00 is average. Higher means more complaints for their size. NAIC, 2025, nationwide, all lines. As of Oct 20, 2026.
- Years in Florida
- Since 1915 (111 years)
- Regulatory actions
- Not available
No star ratings and no user reviews, only public data.