Canal Insurance
Canal Insurance sells business insurance in Florida.
Based in Greenville, SC. In Florida since 1950.
Taking new business policies
Florida company code 09103, NAIC 10464.
Policies in force
Not available
No count on file
Latest rate change
Not available
No rate change on file
Financial strength
A- (Excellent)
From AM Best, as of Oct 20, 2026
Complaints
1.04
NAIC index, 2025. 1.00 is average.
Near you
Can I get a policy?
We're still gathering this company's rules. Call and we'll check for you.
Two choices when your Canal Insurance rate goes up
You have two choices. One 5 minute call covers both.
Before you call, see the Florida home insurance renewal checklist.
Shop your renewal in one call
One call. A licensed agent shops other companies for you, free.
What's changed recently
Is Canal leaving Florida? No sign of it. Canal Insurance Company held an active OIR license on Oct 20, 2026, and their site showed no stop notice. As of Nov 2, 2026. Source: canalinsurance.com.
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OIR says Canal first got their Florida license on April 26, 1950.
Rate history
No rate filings tracked yet.
76 years in Florida
In Florida since 1950. Has paid claims through 28 hurricanes.
Compare Canal Insurance side by side
| Canal Insurance | State Farm | Slide | |
|---|---|---|---|
| New policies | Taking new policies Checked Nov 2, 2026 | Taking new policies Checked Nov 2, 2026 | Taking new policies Checked Nov 2, 2026 |
| Florida policies | Not available | 654,641 Florida OIR, Jul 31, 2026 | 475,227 Florida OIR, Jul 31, 2026 |
| Latest rate change | Not available | +0.8% Home, from Jan 15, 2026 | Not available |
| Complaint index | 1.04 NAIC, 2025, nationwide, all lines. 1.00 is average. | 0.63 NAIC, 2025, nationwide, homeowners. 1.00 is average. | 0.88 NAIC, 2025, nationwide, homeowners. 1.00 is average. |
| Financial rating | A- (Excellent) AM Best, Oct 20, 2026 | A- (Excellent) AM Best | A (Exceptional) Demotech, Oct 7, 2026 |
| In Florida since | 1950 | 1934 | 2022 |
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- Slide Taking new policies
Slide is a Tampa home insurer founded in 2021. They grew fast by taking on policies from Citizens, UPC, St. Johns and Farmers customers in Florida.
- Tower Hill Taking new policies
Tower Hill is a Gainesville insurer. They have covered Florida homes since 1972. New policies come from the member owned Tower Hill Insurance Exchange.
- Frontline Taking new policies
Frontline is the Lake Mary brand behind First Protective. New Florida home policies now come from their FIRE exchange, open statewide.
- Citizens Taking new policies
Citizens is run by the state and covers Florida homes when no private company will. They sell home, condo, renters and wind only plans.
More on our list of Florida commercial insurance companies.
Florida guides for Canal Insurance customers
Questions people ask about Canal Insurance
What is the Canal claims phone number?Call the claims hotline at 888-247-4424.
It is open 24 hours a day, 7 days a week, with a live person.
What is the Canal main phone number?Call Canal at 800-452-6911.
Their mail address is P.O. Box 7 in Greenville, South Carolina.
Is Canal Insurance licensed in Florida?Yes.
OIR lists Canal Insurance Company as an active Florida insurer. They first got a Florida license on April 26, 1950.
Is Canal a good insurance company?Public data only: AM Best rates Canal Insurance Company A- (Excellent).
AM Best affirmed that on Oct 7, 2026. Their 2025 NAIC complaint index, all lines, was 1.04. An index of 1.00 is average for a company of the same size. So they got about as many complaints as most.
How do I pay my Canal bill?Pay online at the Canal Pay Center, found on the Canal Pay page of Canal's site.
You can also sign up for AutoPay there. AutoPay works for some Canal policies, not all yet. For billing help, call the billing support team at 888-504-1688.
How do I buy Canal truck insurance?Canal sells truck insurance through agents who focus on trucking.
Use the Find an Agent tool on Canal's site and type in your ZIP code to see agents near you. Canal says they work with 28 trucking insurance experts and serve 48 states. Their Express plan is for 1 to 10 trucks. Their Fleet plan is for 11 or more.
Source: Canal Insurance, Find an Agent and Who We Serve, read 2026-10-21
Canal Insurance reviews and complaints: what the public data shows
Canal Insurance rating
- Complaints
- 1.04 on the NAIC complaint index 1.00 is average. Higher means more complaints for their size. NAIC, 2025, nationwide, all lines. As of Oct 20, 2026.
- Years in Florida
- Since 1950 (76 years)
- Regulatory actions
- Not available
No star ratings and no user reviews, only public data.