BITCO Insurance
BITCO sells business insurance in Florida.
Based in Davenport, IA. In Florida since 1937. Owned by Old Republic Group.
Taking new business policies
Florida company code 09100, NAIC 20095.
Policies in force
Not available
No count on file
Latest rate change
Not available
No rate change on file
Financial strength
A+ (Superior)
From AM Best, as of Oct 20, 2026
Complaints
2 complaints in 2025 (NAIC, nationwide)
NAIC, 2025, nationwide, all lines
Near you
Can I get a policy?
We're still gathering this company's rules. Call and we'll check for you.
Two choices when your BITCO rate goes up
You have two choices. One 5 minute call covers both.
Before you call, see the Florida home insurance renewal checklist.
Shop your renewal in one call
One call. A licensed agent shops other companies for you, free.
What's changed recently
Is BITCO leaving Florida? No sign of it. On Oct 20, 2026 their site listed Florida with a claims office near Atlanta, and their two insurers held active OIR licenses. As of Nov 2, 2026. Source: bitco.com.
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A second BITCO firm gets a license
OIR says BITCO National first got their Florida license on Nov. 1, 1943.
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OIR says BITCO General first got their Florida license on Nov. 7, 1937.
Rate history
No rate filings tracked yet.
89 years in Florida
In Florida since 1937. Has paid claims through 28 hurricanes.
Compare BITCO side by side
| BITCO | State Farm | Slide | |
|---|---|---|---|
| New policies | Taking new policies Checked Nov 2, 2026 | Taking new policies Checked Nov 2, 2026 | Taking new policies Checked Nov 2, 2026 |
| Florida policies | Not available | 654,641 Florida OIR, Jul 31, 2026 | 475,227 Florida OIR, Jul 31, 2026 |
| Latest rate change | Not available | +0.8% Home, from Jan 15, 2026 | Not available |
| Complaint index | 2 complaints in 2025 (NAIC, nationwide) NAIC, 2025, nationwide, all lines | 0.63 NAIC, 2025, nationwide, homeowners. 1.00 is average. | 0.88 NAIC, 2025, nationwide, homeowners. 1.00 is average. |
| Financial rating | A+ (Superior) AM Best, Oct 20, 2026 | A- (Excellent) AM Best | A (Exceptional) Demotech, Oct 7, 2026 |
| In Florida since | 1937 | 1934 | 2022 |
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- Citizens Taking new policies
Citizens is run by the state and covers Florida homes when no private company will. They sell home, condo, renters and wind only plans.
More on our list of Florida commercial insurance companies.
Florida guides for BITCO customers
Questions people ask about BITCO
Claims and phone numbers (2)
What is the BITCO claims phone number?Call the claims office that serves Florida at 800-822-2905.
It is in Duluth, Georgia, near Atlanta. You can also report a claim online.
What is the BITCO main phone number?Call the home office in Davenport, Iowa, at 800-475-4477.
Bills and payments (1)
How do I pay my BITCO bill?If BITCO bills you directly, pay online through Pay My Statement on the BITCO site.
You can pay as a guest. If your agent bills you, pay your agent. BITCO Construction Group customers cannot pay on that site yet, so ask BITCO or your agent how to pay.
Source: BITCO, Pay My Statement page (E-Bill Express), linked from bitco.com, read 2026-10-21
Business and workers' comp (2)
Does BITCO insure Florida businesses?Yes.
Their site lists Florida as a state they serve. Florida claims go to their office in Duluth, Georgia.
How do I reach BITCO about a premium audit?Send an email to [email protected].
Bitco lists it on their contact page. That address is the one for premium audits.
About the company (2)
Is BITCO licensed in Florida?Yes.
OIR lists two BITCO firms as active in Florida. The older one, BITCO General, got their first Florida license in 1937.
Is BITCO a good insurance company?Public data only: AM Best rates BITCO General Insurance Corporation A+ (Superior).
AM Best affirmed that on April 29, 2026. The NAIC shows 2 complaints against it in 2025, all lines. That is too few to compare.
BITCO reviews and complaints: what the public data shows
BITCO rating
- Complaints
- 2 complaints in 2025 (NAIC, nationwide) NAIC, 2025, nationwide, all lines. As of Oct 20, 2026.
- Years in Florida
- Since 1937 (89 years)
- Regulatory actions
- Not available
No star ratings and no user reviews, only public data.